The management of men is a challenging task because of the dynamic nature of the people. No two persons are similar in mental abilities, liking, disliking, values, faiths, perceptions, sentiments, actions, reactions and behaviour. People are responsive because, they feel, think and act; therefore, they cannot be operated like machine, money and material. Thus human resource management is a most crucial job because “managing people is the heart and essence of being a manager.” An organisation cannot succeed if this human element is neglected.
Definition of Human Resource Management
Different experts of Personnel management/HRM have given different definitions, some of them are reproduced below to get an idea of what it means.
Edwin B. Flippo “The personnel function is concerned with the procurement, development, compensation, integration, and maintenance of the personnel of an organisation for the purpose of contributing towards the accomplishment of that organisation’s major goals or objectives. Therefore, personnel management is the planning, organising, directing, and controlling of the performance of those operative functions.”
Dale Yoder “Man power management effectively describes the processes of planning and directing the application, development, and utilisation of human resources in employment.”
E.F.L. Brech “Personnel Management is that part of management process which is primarily concerned with the human constituents of an organisation.”
Pigors and Myres “Personnel Administration is a method of developing the potentials of employees so that they get maximum satisfaction out of their work and give their best efforts to the organisation.”
National Institute of Personnel Management of India “Personnel management is that part of management which is concerned with people at work and with their relationship within the organisation. It seeks to bring together men and women who make up an enterprise, enabling each to make his own best contribution to its success both as an individual and as a member of a working group.”
On the basis of the above definitions, the following features of human resource management can be identified:
- It is a part of general management.
- It concerns management of human resources.
- It helps in the maximum development of personnel abilities so that they may feel satisfied with their work.
- It establishes human relations at all levels in the organisation.
- It includes planning, organisation, control and direction of man-power.
- It is advisory in nature. It contributes to the success and growth of an organisation by advising the operating departments on personnel matters.
- It is inter-disciplinary. It involves application of knowledge from several disciplines like psychology, sociology, anthropology, Philosophy, economics, Politics etc.
- It is not a ‘one shot’ function but a never ending exercise and continues all the 365 days of a year.